Answer the diagnostic to see your overall maturity stage.
Crosby Quality Management Maturity Model
Understand the maturity of your quality management system.
This diagnostic helps small manufacturers evaluate quality maturity across the management behaviors, systems, problem-solving routines, and improvement habits described in Philip Crosby's maturity model.
How to answer
For each category, choose the Crosby maturity stage that most closely describes the current reality. Choose what is consistently true today, not what is intended.
Result: Your answers produce an overall maturity stage, category gaps, and suggested Quality Academy next steps.
Results
Your quality maturity profile
Results update as you answer. Complete all categories for the best recommendation.
Your strongest quality maturity category will appear here.
Your priority quality maturity gap will appear here.
Next Steps
Use the maturity profile to choose the right quality capability path.
Quality In Practice can help turn these results into a focused action plan, targeted Quality Academy modules, or fractional quality and Operational Excellence support. Send your results for a follow-up conversation.